What the agent actually does, depending on your industry.

Each use case walks through a real call, the settings to plan for and how it applies industry by industry.

Use cases

Phone appointment booking, straight into your calendar.
The Alyas voice agent books appointments over the phone and adds them to Google Calendar or Cal.com, following your time slots and rules, 24/7.
Screen urgent calls, at night and at weekends.
Alyas tells a genuinely urgent call, transferred at once to your on-call line, from a request that can wait, which it logs for the next day.
Qualify every lead before passing it to sales.
Alyas asks every new caller your qualification questions, notes their need, timeline and budget, then transfers sales-ready contacts to your sales rep.
Answer recurring questions without tying up your team.
Opening hours, directions, documents to bring, indicative prices: the Alyas agent answers repetitive questions using the information you give it.
Take calls when the line is already busy.
When your phones ring unanswered or the whole team is on calls, the Alyas agent steps in: it gives information, books appointments or takes a message.
Phone reception in the evening, at weekends and during holidays.
Closed evenings, Sundays or in August? The Alyas agent still answers, informs callers, books into your connected calendar and preps your team’s return.
Call your customers the day before to confirm their appointment.
With an assisted setup, the Alyas agent calls your customers the day before, confirms they are coming and flags cancellations so you can refill the slots.
Complete messages: who is calling, what about, when to call back.
No more garbled voicemails: the Alyas agent records who is calling, why and the best time to call back, then summarises it all in your client area.

Industry by industry

Does your phone ring while you're busy working?

Try an Alyas chat agent free for 10 days, no card required. The voice agent is included from Pro.

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