While the electrician is wiring, power cuts and compliance upgrades get an answer.
A tripped consumer unit at a customer’s, and three missed calls while you were testing circuits. The Alyas agent answers, tells a fault that leaves a household stuck from a simple request for a compliance upgrade, and passes every contact on to you.
What the agent does for you
Take power cut calls and gather the situation: state of the circuit breaker, extent of the outage, address.
Record requests for compliance upgrades or consumer unit replacements and offer a slot via your connected calendar.
Answer questions covered by the documents provided: areas served, opening hours, usual lead times.
Transfer the call to your mobile when the situation meets your emergency criteria.
An example workflow
Illustrative example
A scenario written to show how it works: it is not the recording of a real call.
- The contactA homeowner calls: half of his house has had no power for an hour.
- Alyas agentThe agent says it is an AI, then asks what happened at the consumer unit and which town he is in.
- The situation meets your emergency criteria: the call switches to your mobile.
- YouYou find the full transcript and the customer’s number in your client dashboard.
Connected tools
Visit and job slots booked via Google Calendar or Cal.com once connected; urgent faults transferred to the configured number.
Further reading
Industries
Building tradespeopleIndustries
Emergency call-outsSolutions
AI secretaryUse cases
Complete messages: who is calling, what about, when to call back.Resources
AI on the phone: what the GDPR and the AI Act sayBlog
Tradespeople: what a missed call on site really costsBlog
Quotes over the phone: why not to price on the spot, and what to ask on the first callBlog
Electrician: sorting breakdown calls over the phone without putting anyone at risk
Other industries: Trades & construction
Frequently asked questions
Will a customer left in the dark know it isn’t the electrician picking up?
Nobody is misled: from the first sentence, the agent says it is an AI and warns that the conversation is recorded. A customer who asks for an electrician directly is switched to your transfer number, or their fault is noted for a quick callback. See also our guide to what the GDPR and the AI Act require.
A seller asks whether their installation is up to standard before putting the house on the market: what does the agent say?
It gives no opinion on any installation remotely. It notes the context — sale, work requested by a buyer, making the installation safe — and offers a visit in your connected calendar, where you will assess it on site.
How much does the agent cost for a self-employed electrician?
Prices start at the entry-level plan, a monthly subscription with a volume of call minutes included. The tiers are set out on the Pricing page, and you can start with a 10-day free trial, with no card required.
No call or message left unanswered.
Channel, integrations, volume: you get a clear proposal before you commit.