Call answering that lives up to your brand.
Professional phone answering for your business, with no hiring and no offshore outsourcing: the AI agent answers in your company's name, 24/7.
Who is it for?
Companies for which the first impression on the phone matters, and that would rather not hire or outsource their call answering abroad.
One voice for your brand, from the very first ring.
A greeting script written with you, in your company's name and tone
Answers based only on the information you provide
Caller details captured so your team can call back with full context
AI disclosure and call recording announced at the start, in line with the EU AI Act
An example workflow
An illustration of how it works, to be adapted to your configuration.
- A prospect calls an architecture firm after seeing one of its projects online.
- The agent introduces itself as an AI and answers on behalf of the firm.
- It handles the first questions using the firm's website and notes the project in mind.
- The firm receives the contact details and summary, and calls back fully briefed.
Frequently asked questions
Can I choose the greeting and the agent’s tone?
Yes, the greeting script is written with you during a short framing session: company name, opening line, level of formality. You approve the result before going live.
Does announcing an AI at pickup hurt the company’s image?
The AI and recording disclosure comes at the start of the call, as the EU AI Act requires. It is built into the greeting written with you: callers know who they are talking to, and the rest of the call runs in your company’s name.
How is this different from outsourcing to a call centre?
The agent answers only from the information you provide, with the same script on every call, 24/7. There is no provider to brief and no team to train; our guide on call centres versus AI compares both options in detail.
How does a prospect get called back?
The agent captures their contact details and notes what they need. Your team finds the call summary in the Alyas workspace and calls back already knowing the context.
Further reading
Resources
Scripts and example phrases for professional phone answeringIndustries
Bailiffs (commissaires de justice)Industries
Travel agenciesIndustries
Spas & wellnessIndustries
Hotels and holiday rentalsIndustries
CaterersBlog
Answering the phone in English at a French business: key phrases to greet, hold and transfer callersBlog
On-hold music in France: licence fees, alternatives and waiting time to avoidBlog
Small municipality without a full-time secretary: how to organise phone answeringBlog
Phone reception: the first call, the first sales momentBlog
Phone answering mistakes: the risks to spot and correct
What does it cost?
Every monthly plan includes a number of call minutes. Prices and plan details are on the Pricing page.