Whether the clerks are in meetings or not, the notary’s office answers every call.
An estate to be opened does not wait until the office is free: a grieving family rarely calls twice. Alyas picks up on the first ring, identifies the type of deed involved and passes a qualified contact on to your clerks.
What the agent does for you
Take calls about estates, sales or gifts and note the nature of the matter
Tell callers which documents to prepare before a first appointment, as you have defined them
Schedule an appointment at the office via Google Calendar or Cal.com
Transfer situations that cannot wait to the office number you have configured
An example workflow
Illustrative example
A scenario written to show how it works: it is not the recording of a real call.
- The contactAn heir calls on a Saturday morning to open an estate.
- After announcing that it is an AI and that the call is recorded, the agent notes her relationship to the deceased and the deceased’s town.
- Alyas agentIt lists the documents to gather, based on the information provided by the office.
- On Monday, the clerk finds the full transcript in the client dashboard and calls the family back.
Connected tools
Once Google Calendar or Cal.com is linked, the agent books first appointments straight into the office calendar. Call transfer points to the line of your choice.
Further reading
Industries
LawyersIndustries
AccountantsSolutions
Virtual receptionistUse cases
Phone appointment booking, straight into your calendar.Resources
AI on the phone: what the GDPR and the AI Act sayBlog
Lawyers: answering the phone under the constraint of professional secrecyBlog
Notary’s office: taking a family’s call after a deathIndustries
Property diagnostic surveyors
Other industries: Legal & accounting
Frequently asked questions
Is a call taken by an AI and recorded compatible with the discretion expected of a notary’s office?
The agent states at the outset that it is an AI and that the call is recorded: callers know where they stand before sharing anything. They can also ask to speak to a clerk, and the call is transferred to the office’s configured line or a callback is noted. See also our guide to what the GDPR and the AI Act require.
A buyer calls to find out where their deed of sale stands: can the agent answer?
No: it has access to no files and shares nothing about the status of a sale or an estate. It notes the name, the type of deed and the callback number so the clerk in charge can get back to the buyer.
How much does an Alyas answering service cost for a notary’s office?
Pricing takes the form of a monthly subscription including call minutes, with several plans starting from an entry level. The office can first try it free for 10 days, with no card required; the full comparison is on the Pricing page.
Is the confidentiality of conversations guaranteed?
The agent never shares information about a file with a third party. Transcripts are hosted in the European Union and can only be viewed from your client dashboard.
No call or message left unanswered.
Channel, integrations, volume: you get a clear proposal before you commit.