Access badges to manage, classes to start: the gym no longer misses a trial request.
Monday evening, peak time: reception is dealing with access badges and calls about a trial session go to voicemail. The Alyas agent answers, presents your memberships using your information and captures every prospect’s contact details.
What the agent does for you
Capture trial session requests: goal, availability, contact details — sign-up still happens at reception.
Answer questions about opening hours, the group class timetable and the equipment you have listed.
Give information on membership options from your information, without selling memberships over the phone.
Offer a trial or tour slot via Google Calendar or Cal.com once connected.
An example workflow
Illustrative example
A scenario written to show how it works: it is not the recording of a real call.
- The contactMonday, 7 pm, reception is busy; a prospect calls to ask whether the gym offers cross training in the mornings.
- After the AI announcement, the agent answers with the class timetable you have provided.
- Alyas agentIt offers a trial session and books the Wednesday 7 am slot in your connected calendar.
- The morning coach reads the summary in the client dashboard before welcoming the prospect.
Connected tools
Google Calendar or Cal.com to schedule trials and tours once connected. For your membership management software, a compatibility check is required.
Further reading
Industries
Hair and beauty salonsIndustries
Spas & wellnessSolutions
Chat for your businessUse cases
Answer recurring questions without tying up your team.Resources
AI on the phone: what the GDPR and the AI Act sayIndustries
Leisure venuesBlog
Gym: turning an interested caller’s enquiry into a trial session
Other industries: Beauty & wellness
Frequently asked questions
Will a prospect calling about a trial session know they are talking to an AI?
The agent makes it clear in its first sentence and states that the call is recorded. If the prospect wants to speak to a coach or reception, they ask: the call is transferred to the number configured by the gym. See also our guide to what the GDPR and the AI Act require.
A member wants to know whether the 6 pm class is still on: does the agent know?
It answers from the timetable you have provided: a last-minute cancellation is only known if you update its information. Otherwise, it notes the question or transfers to reception.
How much does the agent cost for an independent studio or gym?
Pricing starts from an entry-level monthly plan, with call minutes included, and rises with volume. A 10-day free trial, with no bank card required, lets you test it during your peak hours; the plans are detailed on the Pricing page.
Does the agent handle membership cancellations?
It can note the request and transfer to your reception during working hours, but it makes no changes to the member’s contract.
No call or message left unanswered.
Channel, integrations, volume: you get a clear proposal before you commit.