The hair or beauty salon no longer misses calls during appointments.

In a hair salon or beauty salon, most calls are about appointments: a cut for Saturday, a colour before a wedding, balayage, waxing, a set of nails. Next come questions about time and price, such as how long a colour takes or the price for long hair, then last-minute rescheduling and cancellations, and clients who insist on their usual hairdresser. On the beauty side, people also ask how long a facial lasts or whether they should come without make-up.

The phone always rings at the wrong moment: while applying a colour, at the basin, scissors in hand or mid-waxing. Leaving a client in the chair is out of the question, so the call waits. The client who wanted a slot finds one elsewhere, and the cancellation that would have freed up a place in the schedule is only discovered at the end of the day, too late to offer it to someone else. When the team calls back in the evening, the client has sometimes already booked at another salon.

The Alyas agent draws on your list of services, with their durations and prices. It looks for a free slot in your Cal.com or Google Calendar, creates the appointment in the client’s name and adds the service and the requested hairdresser. A request to cancel or reschedule is logged and summarised so the team can deal with it between two clients. It does not take deposits and does not connect to your till software: anything not in its information, it passes on. A client who would rather speak to someone is transferred to the salon line you have specified.

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