The next ride gets booked by phone while the taxi or private hire driver is on the road.
There is no way to take a booking properly while driving a passenger to the airport. The Alyas agent picks up for you, captures the pick-up address, the destination and the requested time, and passes the ride on to you in a summary.
What the agent does for you
Take ride bookings: pick-up address, destination, time, number of passengers.
Note special requests — child seat, bulky luggage — so you can confirm whether they are feasible.
Add rides booked in advance to your calendar via Google Calendar or Cal.com.
Transfer the call to your mobile when you are available, for example for an immediate pick-up.
An example workflow
Illustrative example
A scenario written to show how it works: it is not the recording of a real call.
- The contactWhile you are dropping a passenger at the station, a regular calls for an airport run the next day at 5:45 am.
- Alyas agentThe agent says it is an AI, then notes the pick-up address, the destination terminal and the time.
- Alyas agentIt adds the ride to your calendar and captures the customer’s number.
- At your next break, the booking summary is waiting for you; you confirm with a call.
Connected tools
Advance rides booked via Google Calendar or Cal.com once connected; immediate requests transferred to your mobile.
Further reading
Resources
What is a callbot?Industries
Car garagesIndustries
Breakdown & towingSolutions
Voice for your businessUse cases
Take calls when the line is already busy.Use cases
Phone appointment booking, straight into your calendar.Resources
AI on the phone: what the GDPR and the AI Act say
Other industries: Automotive & transport
Frequently asked questions
Will a regular customer booking a ride know that it isn’t you?
Yes: the agent states at the start that it is an AI and that the call is recorded, then takes the address and the time. If the customer really wants to speak to you, the call is transferred to the configured number, or their request is noted so you can call back at the end of the ride. See also our guide to what the GDPR and the AI Act require.
A customer wants a ride right now while I’m already on a job: what happens?
The agent promises neither a waiting time nor availability. According to your instructions, it transfers the call to the configured number or notes the request, telling the customer they will be called back for confirmation, which leaves them free to look for another vehicle.
I only have a business mobile: how does the agent connect to it?
You can forward that mobile to Alyas when you cannot pick up, depending on your operator’s options, or give out a number dedicated to bookings. The rides taken arrive summarised in your client dashboard.
No call or message left unanswered.
Channel, integrations, volume: you get a clear proposal before you commit.