A phone system that understands before it answers.
AI-powered virtual phone system: callers are greeted, answered, messages taken and calls transferred to your line when needed. 10-day trial.
Who is it for?
SMBs and independent professionals who want a professional phone system without extra hardware or lines to manage.
Every call greeted, understood, and handled or passed on.
Personalised greeting built from your own information (website, documents, instructions)
Direct answers to common questions, with no waiting
Call transfer to the number you have configured
Transcript and summary of every call, available after it ends
An example workflow
An illustration of how it works, to be adapted to your configuration.
- A customer calls the main number of a 20-person company.
- The agent states it is an AI and that the call is recorded, then asks what the call is about.
- The question is about an invoice: the agent notes the request and, at the caller's request, transfers the call to the configured number.
- The summary and the caller's details are waiting in the dashboard.
Frequently asked questions
Do I need hardware or a new line for this AI phone system?
No, there is no hardware to install. Setup relies on your existing line and your operator’s call-forwarding options, which we check with you before going live.
What happens when a caller asks to speak to someone?
The agent notes what the call is about, then transfers it to the number you have configured. There is one transfer number, so pick the line best placed to take over calls.
How do I know who called and why?
Every call is transcribed and summarised, with the caller’s details, in your Alyas workspace. You review the history afterwards, without replaying recordings one by one.
Where is call data hosted?
Recordings, transcripts and summaries are hosted in the European Union. Every call opens by stating that the caller is speaking to an AI and that the conversation is recorded.
Further reading
Resources
How much does a business phone system cost?Use cases
Take calls when the line is already busy.Industries
AccountantsIndustries
InsuranceIndustries
Temp agenciesIndustries
Estate agenciesComparisons
Kavkom alternative: a full cloud phone system or an AI voice agent that answers your calls?Comparisons
Keyyo alternative: switch on your phone system’s AI option or connect an independent AI voice agent?Blog
Accounting firm: keeping the phones covered during tax seasonBlog
Answering the phones for several sites: shared number, local numbers and site-specific informationBlog
Phone reception: the signs it is time to organise it
What does it cost?
Every monthly plan includes a number of call minutes. Prices and plan details are on the Pricing page.