Caterers in the middle of a wedding service no longer lose quote requests.
On a wedding Saturday, the whole team is on service, and couples calling for a quote get voicemail. The Alyas agent picks up, presents your offer using your information and captures the date, the venue and the number of guests.
What the agent does for you
Capture every quote request for a wedding or corporate event: date, reception venue, number of guests, type of service, contact details.
Answer questions about your packages from your information: drinks reception, buffet, seated meal, special diets.
Pick up during weekend services and deliver the transcript and summary to you in the client dashboard.
Offer a tasting appointment or a phone call via Google Calendar or Cal.com once connected.
An example workflow
Illustrative example
A scenario written to show how it works: it is not the recording of a real call.
- The contactSaturday, 6 pm, in the middle of a wedding service, a company calls about a drinks reception for 80 guests in December.
- After the AI announcement at the start of the call, the agent describes your drinks reception packages using your information.
- Alyas agentIt captures the date, the venue, the number of guests, any dietary requirements mentioned and the contact details.
- On Sunday morning, you read the summary: everything is there to price the job and call back.
Connected tools
Google Calendar or Cal.com for tasting appointments once connected.
Further reading
Industries
RestaurantsSolutions
Call answeringUse cases
Qualify every lead before passing it to sales.Use cases
Complete messages: who is calling, what about, when to call back.Resources
AI on the phone: what the GDPR and the AI Act sayBlog
Restaurants: the phone that rings in the middle of the rushBlog
Caterer: capturing a wedding or corporate event enquiry in the middle of serviceIndustries
Reception venues
Other industries: Hospitality & tourism
Frequently asked questions
Will a couple calling about their wedding reception know they are talking to an AI?
From the very start: the agent introduces itself as an AI assistant and states that the call is recorded, before talking about the date, venue and guests. A couple who want to speak to you say so, and the call is transferred to the configured number or a tasting appointment is offered. See also our guide to what the GDPR and the AI Act require.
A customer calls to change the number of guests a few days before the event: what does the agent do?
It notes the new number, the date and the name of the event, without confirming that the change is possible. You receive the summary and approve it according to your ordering and production lead times.
How does the agent know our menus and seasonal packages?
You give it your website, a text or the PDF of your menus: drinks receptions, buffets, seated menus, vegetarian options. When you change your menu, simply update this information and the agent will answer with the new one.
Does the agent handle last-minute requests?
Yes, it answers at any hour and flags the request in the summary. For an emergency, it can also transfer the call to the number you have configured.
No call or message left unanswered.
Channel, integrations, volume: you get a clear proposal before you commit.