Virtual Receptionist Service, AI-Powered

Who is it for?

Practices, firms and small businesses looking for a virtual receptionist service without one more provider to manage.

Screening, messages, appointments: reception runs without you.

Call screening based on your rules: who gets through, who leaves a message
Appointments booked straight into Google Calendar or Cal.com once connected
Messages transcribed and summarised, available at any time
A website chat widget to extend reception in writing

An example workflow

An illustration of how it works, to be adapted to your configuration.

A patient calls a physiotherapy practice to move her session.
The agent discloses it is an AI, checks the request and looks at the connected calendar.
The appointment is moved in Google Calendar and the new slot confirmed during the call.
The practitioner sees the updated diary, along with the call summary.

Frequently asked questions

How does the AI virtual receptionist screen calls?

You set the rules: which calls should be put through to you and which become a message. The agent applies those rules on every call and transfers the ones that should reach you to your configured number.

How is it different from a human virtual receptionist?

There is no provider to manage and no hours to negotiate: the agent applies the same rules 24/7. On the other hand, it answers only from the information you provide and passes on anything outside that scope.

Is an AI virtual receptionist suitable for a healthcare practice?

It takes messages and appointments, and answers practical questions such as opening hours, access or documents to bring. It gives no medical advice: any health question is noted for the practitioner, or transferred if your rules say so.

Can reception also be handled in writing?

Yes, a chat widget on your website extends the service: visitors ask their questions and leave their request in writing. Those requests land in your Alyas workspace, just like calls.

Your virtual receptionist, fully delegated.