An AI chat agent that answers in writing, on your website and messaging apps.
A website chat assistant to explain your services, qualify enquiries and guide visitors towards an appointment.
Who is it for?
Businesses that want to welcome visitors on their website.
A written answer when the question comes up.
Widget on your website, then WhatsApp and Messenger once your accounts are connected
Answers based on your information and documents
Requests captured in a shared inbox
Appointments when a compatible calendar is connected
An example workflow
An illustration of how it works, to be adapted to your configuration.
- A visitor opens the chat on your website.
- They ask a question about a service.
- The agent uses the information you have provided.
- The request remains available in your Alyas workspace.
Frequently asked questions
Which channels does the AI chat agent answer on?
On your website, through a widget installed with an embed code, then on WhatsApp and Messenger once your accounts are connected from your workspace. On every channel, it relies on the information you have entrusted to it.
Can the chat agent book appointments?
Yes, if a compatible calendar is connected: Google Calendar or Cal.com. The visitor picks a slot in the conversation and the appointment lands in your calendar.
What does the chat agent say when it doesn’t know the answer?
It relies only on the information and documents you have provided, so answer quality depends on how precise they are. If a question falls outside that scope, it captures the request and the visitor’s contact details so your team can get back to them.
Where do I find the requests visitors leave?
In the inbox of your Alyas workspace, with the history of each conversation and the contact details collected. Your team follows up by email or phone, depending on the request.
Further reading
Resources
Customer service and AI: what you can automate and what should stay humanUse cases
Answer recurring questions without tying up your team.Industries
Tourist officesIndustries
CampsitesIndustries
Driving schoolsSolutions
Voice for your businessResources
WhatsApp Business for companies: the app, the platform and AI agentsResources
How to build a chatbot for your website: a step-by-step methodResources
Chatbot: definition, types, uses and limitsIndustries
E-commerce and online shops
What does it cost?
Every monthly plan includes a number of call minutes. Prices and plan details are on the Pricing page.