An AI voice agent that knows your business.
A phone agent to answer customer questions, capture requests and book appointments through a connected calendar.
Who is it for?
Tradespeople, professional practices, agencies and service businesses.
It answers, notes the request and books the appointment.
Knows your services, opening hours and instructions
Captures the request and contact details
Appointments with connected Google Calendar or Cal.com
Transfers to your team’s configured phone number
An example workflow
An illustration of how it works, to be adapted to your configuration.
- A customer calls while you are busy.
- The agent answers questions covered by your information.
- Depending on your configuration, it captures a request or offers an appointment.
- Your team finds the conversation in the call history.
Frequently asked questions
How does the AI voice agent learn about my business?
You give it your information: your website address, free text or PDF documents describing your services, opening hours and instructions. It answers from that content and, when a question is not covered, it notes the request and contact details so your team can call back.
Is the appointment booked during the call?
Yes, if Google Calendar or Cal.com is connected: the agent checks your availability, offers a free slot and books it as soon as the caller agrees. You find the appointment in your calendar and the conversation summary in your Alyas call history.
Who does the agent transfer calls to?
To the transfer number you configure, such as your front-desk line or a mobile. Alyas supports a single transfer number: the agent does not route calls between several departments.
Can it answer technical or regulated questions?
It answers questions covered by your information: services, opening hours, service area, procedures. It does not give medical or legal advice, and notes those requests for your team to follow up.
Further reading
Resources
What is a callbot?Use cases
Phone appointment booking, straight into your calendar.Industries
Car garagesIndustries
Vehicle inspection centresIndustries
Taxis & private hireIndustries
RestaurantsIndustries
Building tradespeopleComparisons
AirAgent alternative: two AI voice agents, what are the differences?
What does it cost?
Every monthly plan includes a number of call minutes. Prices and plan details are on the Pricing page.
