Your voice reception, connected to PlayPro.
A voice agent for leisure venues: it answers questions, checks availability and creates the customer’s booking in PlayPro.
Who is it for?
Paintball, escape games, activities and venues using PlayPro.
From the first call to the booking in PlayPro.
Answers based on your venue’s information
Checks PlayPro time slots and offers
Creates the booking in PlayPro
Call history and transcripts
An example workflow
An illustration of how it works, to be adapted to your configuration.
- A customer calls to arrange a group activity.
- The agent clarifies the activity, date and number of participants.
- It checks PlayPro and offers available time slots.
- The booking is created in PlayPro after the customer confirms.
Frequently asked questions
How does the agent see PlayPro availability?
During the guided setup, we connect your PlayPro venue to Alyas and check your booking rules. On the call, the agent looks up current time slots and offers, and only suggests what is actually available.
Is the booking recorded directly in PlayPro?
Yes. Once the caller has confirmed the activity, date and number of participants, the agent creates the booking in PlayPro. Your PlayPro schedule stays the single source of truth, with nothing to re-enter.
Can the agent take a deposit over the phone?
No, Alyas does not take payments. The agent creates the booking and your venue handles payment the way it does today.
What does the agent do with a group request outside your usual packages?
It answers from the information you have given it about your packages and instructions. If the request goes beyond that, it captures the need and contact details, or transfers the call to the number configured for your team.
Further reading
Resources
What is a callbot?Industries
Leisure venuesIndustries
GymsUse cases
Phone appointment booking, straight into your calendar.Use cases
Take calls when the line is already busy.Use cases
Answer recurring questions without tying up your team.
What does it cost?
Every monthly plan includes a number of call minutes. Prices and plan details are on the Pricing page.
